7u7's Commitment to Responsible Gaming
7u7 believes that betting and casino games are for entertainment only — not as a means of earning money. On this page you will find information on how to set your own limits, recognise warning signs, and get the right support when needed.
Play Aware and in Control
At 7u7 we want every member to make decisions based on their own financial means and state of mind. Betting is a form of entertainment — it is not a way to pay off debts, and it should never be treated as one.
Our Terms and Conditions clearly state that all members must be 21 years of age or older. Age verification is a mandatory process, and accounts belonging to underage users are closed immediately.
If you are experiencing any problem with betting or gaming, do not delay — contact 7u7's 24/7 live chat or email. Our support team can communicate in Bengali and is ready to help with complete confidentiality.
For answers to common betting questions, you can read our FAQ page, which contains detailed information on accounts, payments, and setting limits.
Opening an account at 7u7 and any form of betting or gaming is strictly prohibited for anyone under 21 years of age.
Self-Control Tools
7u7 offers several self-control features that you can activate at any time via live chat or email.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Depositing beyond this limit will not be possible.
Deposit LimitSession Time Limit
Set a time limit for each gaming session. After the set time, the system will automatically end the session.
Time ControlTemporary Break
Need some distance? Use the option to temporarily suspend your account for anywhere from 24 hours to 30 days.
Cooling-OffSelf-Exclusion
If you need a long-term break, request to close your account for 6 months or permanently. This decision cannot be reversed before it is reviewed.
Permanent ExclusionTransaction History
You can view your complete history of deposits, withdrawals, and betting activity at any time, which helps you keep track of your spending.
Spending TrackerTalk to the Support Team
For any issue, contact 7u7's 24/7 live chat or email in Bengali. Our team is ready to assist with all kinds of support.
Direct SupportWarning Signs of a Problem
If you notice any of the following signs in yourself or someone you know, they may indicate a gaming addiction. Taking action promptly is the wisest approach.
- Feeling a repeated urge to bet more in order to recover lost money
- Continuing to game while neglecting household or daily responsibilities
- Hiding the amount you bet from family or friends
- Repeatedly trying to stop betting but failing to do so
- Betting with money meant for bills, debts, or other essential expenses
- Feeling restless, irritable, or anxious when unable to play
- Gradually increasing bet amounts to get the same level of excitement as before
- Staying up late gaming at the expense of sleep, work, or studies
You Are Not Alone — Help Is Available
A gaming problem is a serious health matter. Seeking help for it is not a sign of weakness — it takes courage. The options below may be useful to you.
7u7 Live Chat
Available in Bengali 24 hours a day, 7 days a week. You can submit a self-exclusion or limit request here.
Email Support
If you prefer to describe your problem in writing, send us an email. Our team will respond quickly and with full confidentiality.
Family Support
Talk openly with trusted family members. Support from people close to you can be very helpful in resolving a problem.
Professional Counselling
Speak with a mental health specialist or behavioural therapist. This service is available at both public and private hospitals in Bangladesh.
7u7's Privacy Commitment
When you contact us for support, your information is kept completely confidential. Under our Privacy Policy, personal information is never disclosed to third parties.
We want every member to enjoy 7u7 in a healthy and informed way over the long term. If you feel that betting is having a negative impact on your life, contact us today — without any judgement.